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Terms & Conditions

LAST REVISION: 14-January-2019


PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

This Terms of Service Agreement (the "Agreement") governs your use of this website, https://www.shadowz.in (the "Website"), ShadowZ ("Business Name") offer of products for purchase on this Website, or your purchase of products available on this Website. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below. ShadowZ reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. ShadowZ will alert you that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted on this Website. Your use of the Website following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions. ShadowZ encourages you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing use of the Website. This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with ShadowZ for other products or services. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Website. If you would like to print this Agreement, please click the print button on your browser tool bar.

I. PRODUCTS

Terms of Offer:-This Website offers for sale certain products (the "Products"). By placing an order for Products through this Website, you agree to the terms set forth in this Agreement.

Customer Solicitation:-Unless you notify our third party call centre reps or direct ShadowZ sales reps, while they are calling you, of your desire to opt out from further direct company communications and solicitations, you are agreeing to continue to receive further emails and call solicitations ShadowZ and its designated in house or third party call team(s).

Opt Out Procedure:-We provide 3 easy ways to opt out of from future solicitations.
1. You may use the opt out link found in any email solicitation that you may receive.
2. You may also choose to opt out, via sending your email address to: [team@shadowz.in].
3. You may send a written remove request to [ShadowZ The Free Software Hub, #41A/P R A ane 4C,Muppathadam Post, Ernakulam,Kerala-683110, India.].

Proprietary Rights:-ShadowZ has proprietary rights and trade secrets in the Products. You may not copy, reproduce, resell or redistribute any Product manufactured and/or distributed by ShadowZ. ShadowZ also has rights to all trademarks and trade dress and specific layouts of this web page, including calls to action, text placement, images and other information.

Sales Tax:-If you purchase any Products, you will be responsible for paying any applicable sales tax.

II. WEBSITE

Content; Intellectual Property; Third Party Links:- In addition to making Products available, this Website also offers information and marketing materials. This Website also offers information, both directly and through indirect links to third-party websites, about Products. ShadowZ does not always create the information offered on this Website; instead the information is often gathered from other sources. To the extent that ShadowZ does create the content on this Website, such content is protected by intellectual property laws of the India, foreign nations, and international bodies. Unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this Website is for personal, non commercial use. Any links to third-party websites are provided solely as a convenience to you. ShadowZ does not endorse the contents on any such third-party websites. ShadowZ is not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites. If you link to third-party websites, you do so at your own risk.

Use of Website:- By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website. ShadowZ is not responsible for any damages resulting from use of this website by anyone. You will not use the Website for illegal purposes. You will (1) abide by all applicable local, state, national, and international laws and regulations in your use of the Website (including laws regarding intellectual property), (2) not interfere with or disrupt the use and enjoyment of the Website by other users, (3) not resell material on the Website, (4) not engage, directly or indirectly, in transmission of "Spam", chain letters, junk mail or any other type of unsolicited communication, and (5) not defame, harass, abuse, or disrupt other users of the Website.

Trademarks:-The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the website ShadowZ. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website ShadowZ.

License:-By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website in connection with your normal, non commercial, use of the Website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from ShadowZ or the applicable third party (if third party content is at issue).

Posting:-By posting, storing, or transmitting any content on the Website, you hereby grant ShadowZ a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. ShadowZ does not have the ability to control the nature of the user-generated content offered through the Website. You are solely responsible for your interactions with other users of the Website and any content you post. ShadowZ is not liable for any damage or harm resulting from any posts by or interactions between users. ShadowZ reserves the right, but has no obligation, to monitor interactions between and among users of the Website and to remove any content ShadowZ deems objectionable, in Muscle Up Nutrition 's sole discretion.

III. DISCLAIMER OF WARRANTIES

YOUR USE OF THIS WEBSITE AND/OR PRODUCTS ARE AT YOUR SOLE RISK. THE WEBSITE AND PRODUCTS ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ShadowZ EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THE PRODUCTS OR WEBSITE CONTENT, OR ANY RELIANCE UPON OR USE OF THE WEBSITE CONTENT OR PRODUCTS. ("PRODUCTS" INCLUDE TRIAL PRODUCTS.)

THE WEBSITE ShadowZ MAKES NO WARRANTIES, REPRESENTATIONS, STATEMENTS OR GUARANTEES (whether express, implied in law or residual) REGARDING THE WEBSITE.

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, ShadowZ MAKES NO WARRANTY:

THAT THE INFORMATION PROVIDED ON THIS WEBSITE IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY.

THAT THE LINKS TO THIRD-PARTY WEBSITES ARE TO INFORMATION THAT IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THIS WEBSITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PRODUCTS OR THAT DEFECTS IN PRODUCTS WILL BE CORRECTED.

REGARDING ANY PRODUCTS PURCHASED OR OBTAINED THROUGH THE WEBSITE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.


IV. LIMITATION OF LIABILITY

ShadowZ ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY, IN LAW, IN EQUITY, OR OTHERWISE, WITH RESPECT TO THE WEBSITE CONTENT AND PRODUCTS AND/OR FOR ANY BREACH OF THIS AGREEMENT IS SOLELY LIMITED TO THE AMOUNT YOU PAID, LESS SHIPPING AND HANDLING, FOR PRODUCTS PURCHASED VIA THE WEBSITE.

ShadowZ WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THIS AGREEMENT OR THE PRODUCTS IN ANY MANNER, INCLUDING LIABILITIES RESULTING FROM (1) THE USE OR THE INABILITY TO USE THE WEBSITE CONTENT OR PRODUCTS; (2) THE COST OF PROCURING SUBSTITUTE PRODUCTS OR CONTENT; (3) ANY PRODUCTS PURCHASED OR OBTAINED OR TRANSACTIONS ENTERED INTO THROUGH THE WEBSITE; OR (4) ANY LOST PROFITS YOU ALLEGE.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.


V. DELIVERY INFORMATION

Shipping Policy


Thank you for visiting and shopping at www.shadowz.in. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time:- All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates:- Shipping charges for your order will be calculated and displayed at checkout.

India Post ( India )

Shipment method:- EMS Speed Post
Estimated delivery time:- 4 to 6 days
Shipment cost:- 50gm/41.00/-. More Details

Shipment method:- Express Parcel
Estimated delivery time:- 5 to 6 days
Shipment Weight:- Minimum 240gm.
Shipment cost:- 500gm/59.00/-. More Details

Shipment method:- India Business Parcel
Estimated delivery time:- 5 to 6 days
Shipment Weight:- Minimum 1kg.
Shipment cost:- 2kg/94.00/-. More Details

The Shipment cost depends on the location of the delivery address.

Delivery delays can occasionally occur. Shipment to P.O. boxes or Postal addresses. www.shadowz.in ships to addresses within India.


Shipment confirmation & Order tracking:- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes:- www.shadowz.in is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:- www.shadowz.in is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside India.


VI. RETURN POLICY

We check every product before sending, if product were damaged in shipment, then customer must return the product to us and also pay return shipping charges and handling charges for replacement of product.
If still product is not working in customer place after replacement, then we are liable to pay maximum amount as displayed below per order. In that case customer must written apply and return the product in unused condition for refund within 14 days after payment, no claim will entertain in any manner after 14 days.
For CD 30/-, DVD 50/- , Dual Layer DVD 130/-, 8GB Pen drive 400/- and 16GB Pen drive 500/-.
All decision of ShadowZ is final.


VII. REFUND POLICY

If paid by Credit Card / Debit Card, refunds will be issued to the original Credit Card / Debit Card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.

If paid via direct bank transfer ( RTGS / NEFT / IMPS ); refund will be done to the bank account from which amount is transferred.


VIII. CANCELLATION POLICY

For Cancellations please contact the us via contact us link.

When we start processing an order we will send you an email where status will be updated to Processing. All cancellation request should receive us before we start processing the order. There will be a minimum time of 24 hours before we start processing an order. Cancellation request received after this will be rejected.

NB:- Cancellation request received with in 6 hours from placing of order will receive full refund. For requests received after 6 hours, 3% of total bill amount will be deducted as cancellation charge.


IX. INDEMNIFICATION

You will release, indemnify, defend and hold harmless ShadowZ, and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys' fees and expenses, of third parties relating to or arising out of (1) this Agreement or the breach of your warranties, representations and obligations under this Agreement; (2) the Website content or your use of the Website content; (3) the Products or your use of the Products (including Trial Products); (4) any intellectual property or other proprietary right of any person or entity; (5) your violation of any provision of this Agreement; or (6) any information or data you supplied to ShadowZ. When ShadowZ is threatened with suit or sued by a third party, ShadowZ may seek written assurances from you concerning your promise to indemnify ShadowZ; your failure to provide such assurances may be considered by ShadowZ to be a material breach of this Agreement. ShadowZ will have the right to participate in any defence by you of a third-party claim related to your use of any of the Website content or Products, with counsel of ShadowZ choice at its expense. ShadowZ will reasonably cooperate in any defence by you of a third-party claim at your request and expense. You will have sole responsibility to defend [Shadowz] against any claim, but you must receive [Shadowz] prior written consent regarding any related settlement. The terms of this provision will survive any termination or cancellation of this Agreement or your use of the Website or Products.

X. PRIVACY

ShadowZ believes strongly in protecting user privacy and providing you with notice of Muscle Up Nutrition 's use of data. Please refer to ShadowZ privacy policy, incorporated by reference herein, that is posted on the Website.

XI. AGREEMENT TO BE BOUND

By using this Website or ordering Products, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Website.

XII. WEBSITE DISCLAIMER

The information contained in this website is for general information purposes only. The information is provided by https://www.shadowz.in, a property of ShadowZ. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of ShadowZ. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, ShadowZ takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

XIII. GENERAL

Force Majeure:- ShadowZ will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott.

Cessation of Operation:- ShadowZ may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and distribution of the Products.

Entire Agreement:- This Agreement comprises the entire agreement between you and ShadowZ and supersedes any prior agreements pertaining to the subject matter contained herein.

Effect of Waiver:- The failure of ShadowZ to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.

Governing Law; Jurisdiction:- This Website originates from the [Ernakulam, Kerala]. This Agreement will be governed by the laws of the State of [Kerala] without regard to its conflict of law principles to the contrary. Neither you nor ShadowZ will commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in State of [Kerala]. By using this Website or ordering Products, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement. You hereby waive any right to trial by jury arising out of this Agreement and any related documents.

Statute of Limitation:- You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website or Products or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Waiver of Class Action Rights:- BY ENTERING INTO THIS AGREEMENT, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN CLAIMS WITH THOSE OF OTHER IN THE FORM OF A CLASS ACTION OR SIMILAR PROCEDURAL DEVICE. ANY CLAIMS ARISING OUT OF, RELATING TO, OR CONNECTION WITH THIS AGREEMENT MUST BE ASSERTED INDIVIDUALLY.

Termination:-ShadowZ reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website and ShadowZ may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Products. If your access to the Website is terminated, ShadowZ reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the Website. This Agreement will survive indefinitely unless and until ShadowZ chooses, in its sole discretion and without advance to you, to terminate it.

Domestic Use:-ShadowZ makes no representation that the Website or Products are appropriate or available for use in locations outside India. Users who access the Website from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws.Assignment. You may not assign your rights and obligations under this Agreement to anyone. ShadowZ may assign its rights and obligations under this Agreement in its sole discretion and without advance notice to you.

BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREETO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.